Because our products are [custom / handmade / limited edition], all sales are generally final. However, we want you to be happy with your purchase.

• Eligibility: Returns or exchanges may be accepted for defective or damaged items.

• Request Window: Please contact us within [7–14 days] of delivery if there’s an issue.

• Condition: Items must be unused and in their original packaging.

• Refunds: Approved refunds will be processed to your original payment method within [5–10 business days].

• Shipping for Returns: Customers are responsible for return shipping unless the product arrived damaged or incorrect.

To request a return or exchange, contact us at Fanladydh@aol.com.